Online Claims management Service

From the Loss notification to the final settlement, XClaim extranet platform manages online the full data flow produced by a Claim. There are three different versions of XClaim Service currently in production:

  • XClaim Port – is the software dedicated to Surveys management on Cargo Loss
  • XClaim Med – is the online Service specialised in Claims management for Medical Malpractice
  • XClaim Fair – is the applicatione dedicated to manage Damages occurred during Trade Shows
Clients who use XClaim obtain more punctuality in the procedures management during the whole process, thus allowing a better use of human resources.
A fast return of the costs born for the Service is therefore quickly evident. The Company will easily get a positive ROI thanks to the significant indemnity reduction, due to the drastic cut in settlement time.
In order to check the trends, the Application offers to the risk manager a statistics gathering for analysis, able to identify weak points in the processes, or to seize the Insurance Industry opportunities.
For Claims Adjuster, from the Broker to the Insurance Company, XClaim represents the most complete platform to the Claims Office reorganisation.

SaaS - Software as a Service

XClaim is a management software system, delivered as online services on the SaaS model.
The Web Applications are physically hosted on the Xtranet's Cloud, in a central position among all the users. This means:

  • no Software installing on desktop PC.
  • no in-house server purchasing and managing
24/7/365 your extranet platform is always available online.
Authorized users can access to the Claims' related data in real time, simply through an internet browser, already onboard on every computer o table.
XClaim Service centralises the Claims management, reduces process cost, and avoids delays in communication, typical of traditional working methods.
Wherever the user is, he just has to connect to internet to access the data, and update them on fly.

Where is XClaim?

The XClaim Services are provided from the Server Farm based in Genoa (Italy). The Data Center has been designed and built following quality and technological standards oriented to ensure the infrastructure's best level of security and service.
All the support systems are fully redundant and constantly checked. In case of anomaly, our reaction is immediate, preventing disruptions in service by receiving alerts before problems arise.
Xtranet Data Center is protected by sophisticated physical and logical systems, able to detect and promptly block any intrusion attempts.

XClaim gestione sinistri

Skills & confirmations

After 14 years of experience in the loss adjusting sector, we decided to found our TPA consultancy and management company.
The goal was to guarantee customers the maximum efficiency and seriousness in the management of cargo claims and expertise.
After trying it, we chose the XClaim Port for two reasons.
First of all it is the only software dedicated to freight transport.
On the market there are countless solutions to manage claims of all kinds, too general for our needs.
Secondly, not having large sums to invest in order to set up a ced, this ready-to-use service was the perfect solution, both for low costs and for immediate availability.
The result was that we won new customers thanks to this tool, which allows them to always keep an eye on the progress of each practice.

Luca Montefiori & Simone Biagiotti MoBi logo