What is XClaim?
It is the Claims Management Software

Who needs it?
It is dedicated to the Insurance Company, to the Broker, to the Claims Adjuster

How is it supplied?
XClaim is a Software provided as an online Service

What is its goal?
To reduce Claim cost holding down the settlement time

How much does it costs?
XClaim Service is based on pay per use model

Claims management Service
From the Loss notification to the final settlement, XClaim extranet platform manages online the full data flow produced by a Claim.

There are three versions of XClaim Service in production at the moment:

  • Med is the online Service dedicated to Claims management for medical malpractice
  • Port is the Service specialised in Loss procedures management in the cargo field.
  • Fair is the web Service dedicated to manage Damages occurred during trade shows.

Two new versions, developed for two different insurance branches, will be introduced to insurance insiders in the next few months.

Traditional methods of Claims management are labour intensive, inefficient and expensive.
Continuing to managing Claims without computerized procedures causes high costs to Insurance Companies.
Clients who use XClaim obtain more punctuality in the procedures management during the whole process, thus allowing a better use of human resources.

A fast return of the costs born for the Service is therefore quickly evident.
The Company will easily get a positive ROI thanks to the significant indemnity reduction, due to the drastic cut in settlement time.

In order to check the trends, the Application offers a statistics gathering for analysis, able to identify weak points in the processes, or to seize the Insurance Industry opportunities.
For the Insurance Company, the Broker and to the outsource Claims Adjuster, XClaim represents the most complete platform to the Claims Office reorganisation.

SaaS - Software as a Service
XClaim is a management software system, delivered as online services on the Saas model.
The Web Application is physically hosted on the Xtranet's Cloud, in a central position among all the users. This means:

  • no Software installing and testing on desktop PC
  • no in-house server purchasing and managing
Simply through an internet browser, already onboard on every computer o tablet, authorized users can access to the Claims' related data in real time.
H24, our extranet platform is always available online.
XClaim Service centralises the Claims management, reduces process cost, and avoids delays in communication typical of traditional working methods.
Wherever the user is, he just has to connect to internet to access the data, and update them on fly.

Where is XClaim?
The XClaim Services are provided from the Server Farm based in Genoa (Italy).
The Data Center has been designed and built following quality and technological standards oriented to ensure the infrastructure's best level of security and service.

All the support systems are fully redundant and constantly checked.
In case of anomaly, our reaction is immediate, preventing disruptions in service by receiving alerts before problems arise.
Xtranet Data Center is protected by sophisticated physical and logical systems, able to detect and promptly block any intrusion attempts.

Personalised layout interface
XClaim Service's web pages, together with your company logo and brand colours, will have the graphic layout matching with your website or brochure.
Effectively, one of the ground rules to bring loyal customers is to maintain coordination in the corporate image for any sort of communication.
Such as customization gives a unique appearance to the platform, with evident advantages for strengthening your brand.

Customised Service
Our Clients frequently advise our staff on implement changes in already excellent standard operating functions of XClaim.
This is a property management Software and, in order to better meet your specific requirements, we are always willing to consider the opportunity to implement new functional modules.

The XClaim standard Service is provided in two languages: English and Italian.
Moreover, it is ready to be integrated with another language on specific demand.